Aside from any deductions from a quality control failure, panelists will also see a reduction in their quality score due to previously earned credited points expiring and falling off.
Quality scores will only include surveys and adjustments made in the past 3 months. With their score being updated in real-time previously earned credited points will expire and fall off once the entry has reached its 3-month time frame.
For example:
01/01/2021: Survey Completion Credited Point = +1 Quality Score
04/01/2021: Expired Credited Point Score Adjustment = 1 Quality Score Point Removed
The previously earned credited points that have expired will not show in their quality score history as a minus since they were not quality control fails to start with.
They can keep track of their quality score changes by clicking on their quality score. When viewing their quality score history on the right side of each entry they will see how many days are left for that entry to expire, such as 89d, 88d, etc.
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